Subject to Change. Please contact to know the Details.

Subject to change. Please Contact to know details.

CANCELLATION

In the event that a tour participant cancels his / her booking OR a group booking is cancelled, the following fees become payable. Note: the above will hold good only on presentation of the original receipt. Transfer from one tour to another will be treated as a cancellation. (Note: All cancellations must be received in writing and signed by the tour participant, who made the booking). In case you have to withdraw from a tour after it has begun for reasons such as illness, be sure to obtain a medical certificate in support of any insurance claim. We regret that we are not able to make refunds for absences from a tour or for any missed sightseeing. Costing and airfare for all tours is based on departure from Mumbai, unless mentioned. Passengers opting for boarding flights from other places will have to pay the airfare difference (if any), and will have to bear expenses of airport to hotel and vice-versa transportation with no reduction in this price on this account. The facility of offering the option of boarding the flight from other places will be solely at our discretion. We, in no circumstances, will be liable for any loss of baggage, goods, air tickets, passport, cash, travellers cheques, or any other travel document or item owned by the passenger while on tour, however caused. No refund is permissible on partially unutilized air tickets or ground arrangements.

Cancellation charges:

90 days prior : Rs.10,000/-

30-21 days :10% or Rs.10,000/- whichever is higher

21-15 days :25% or Rs.10,000/- whichever is higher

15-07 days :50% or Rs.10,000/- whichever is higher

07-01 days :100%

Terms & Conditions

All the passengers are hereby requested to read all these conditions carefully, as he/she shall be bound by them.

YOUR CONTRACT

All tours in this brochure are operated by Trance Holidays Pvt Ltd. When a booking is made, which is accepted by us, it constitutes a contract between you and Trance Holidays Pvt Ltd. All bookings are taken on the basis that you accept these terms and conditions. We are travel organisers only. We do not control or operate any airline, neither do we own or control any shipping company, coach or coach company, hotel, transport or any other facility or service mentioned in this brochure. We take care in selecting all the ingredients in your holiday, but because we only select and inspect them and have no other control in their running we cannot be held responsible for any injury, death, loss or damage, or deficiency in services which is caused by the act or default of management or employees of an independent contractor arising outside our normal selection and inspection process. (The contract and the disputes, if any, will be subject to the jurisdiction of Delhi courts only.)

BOOKING AND PAYMENT

A non-refundable and interest-free deposit of '' 10,000/- per person is required to be paid by the passenger at the time of booking which should be done at least 90 days prior to the date of departure. Full payment should be made 30 days prior to the date of departure. The registration amount is non-adjustable against any other tour or service.

VALIDITY

Itineraries, resorts, hotels, airlines, cruise, rail, and prices published are subject to change any time without prior notice.

PRICES

Any increase in air/rail fare or taxes prior to the date of departure or change in exchange rates or increase in visa fees will have to be borne by the passenger.

ACCOMMODATION

All tours, planned itineraries and package plans are based on using twin or double accommodation. In order to keep our price as low as possible, tour holidays are based on efficient use of transport and hotels and these arrangements are planned many months in advance. To maintain this efficiency, it may be necessary on occasion to make some alterations to your holiday arrangements.

TAXES

In case of group tours, taxes are inclusive. Certain hotels charge a security deposit on check in, which is refundable on check out after deducting any expense incurred by the passengers. All passengers are liable to pay this deposit.

NOTE

The company shall not accept any liability or responsibility for any damages, loss, injury, accident, death, delay, breakdown or irregularity which may occur in carrying out the tour arrangement. (In the event of a passenger falling ill or suffering any accident during the journey, all hospital expenses, doctor’s fees and any other charges incurred as a direct or indirect result of his/her illness/accident are the responsibility of the passenger.) Management reserves the right to claim any additional expenses due to delay or changes in train, airplane, bus, ship or other service, weather conditions, strikes, war, quarantine or any other cause whatsoever and all such losses or expenses must be borne by the passenger.

VISA INFORMATION

You must be a resident of India or Sri Lanka in order to apply for a visa through the Embassy of Kazakhstan. The visa applicant should come in person with exception of applications for diplomatic/service visas.

This category of visa is issued on a basis of an invitation letter (visa support) approved by the Ministry of Internal Affairs of Kazakhstan. There are 48 countries, citizens of which don't need an official invitation letter (visa support) for single entry Service (A3), Business (B1, B3), Private (B10), Tourist (B12) visas. If your country of nationality appears on the list, you may submit Letter of request (instead of an invitation letter).

Tourist Visa - B12

You can apply for "B12" category Tourist visa (single entry until 30 days within 90 days / multiple entry until 30 days at each entry within 90 days) if you are:

• visiting Kazakhstan with a purpose of tourism.

Application procedure

Hours

Application drop-off: 09:30 am to11:30 am

Visa pick-up: 11:30 am to 01:00pm

Operating days of Consular Section: weekdays (except Wednesdays and public holidays of Kazakhstan)

Processing Time

General visa: 5 working days (ex. Monday drop-off – Next Monday pick-up)

List of required documents

1. A completed visa application form. Download [WORD] .

2. An original passport of the applicant (must be valid at least three months after visa's date of expiry);

3. One passport-size photo (in colour) of the applicant;

4. Letter of request applicable if you are national of 48 countries. Otherwise, it must be an invitation letter (visa support) approved by the Ministry of Internal Affairs of Kazakhstan;

5. Copy of the applicant's India or Sri Lanka Identity Card;

6. Visa fee payment confirmation (bank slip);

7. Copy of the applicant's passport (first page);

8. A trip itinerary;

9. Info on accommodation in Kazakhstan;

Visa Fee

Visa fee: single entry – 60 USD, multiple entry – 90 USD